Meticulous Designs & Meticulous Craftsmanship
We take pride in designing and delivering you the finest products at affordable prices.
Our quality control procedures target fault free craftsmanship as we like to ensure that everything you purchase from us lasts long.
3 - YEAR WARRENTY
All our products are designed in-house, and we assure you that we build with responsibly sourced raw materials. We do not manufacture in excessively large batches. We keep it small. We practice a 'need-based' production approach to minimize wastage. We recycle where possible. We aim for fault free products.
This is why if and when things go wrong, we've got your back with our 3-year guarantee, as long as you use the products are used under normal conditions and for the purpose intended. No worries at all.
Thank you for visiting Oxenite. Following are the terms and conditions that constitute our Payment, Order Processing and Shipping Policies.
We accept payments via PayPal and Credit Cards (Visa, American Express and MasterCard). We recommend that you create an account with us for a smoother checkout experience, although you are welcome to checkout and pay as a guest as well.
Orders are processed within 1-4 business days. Most products on our website are already stocked in our warehouse locations, and any orders on these products are typically processed and shipped within 1-2 business days. Custom orders are processed and shipped within 2-5 business days, depending on the extent and nature of customisation. Note that orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We put every effort to keep you updated throughout the whole process.
Shipping rates & delivery estimates:
95% of our products are shipped free of charge. However depending on the size of the item (typically bulk orders) and delivery address (e.g. remote areas), additional shipping surcharges may apply. For these cases, the shipping fee will be displayed at checkout and then added to the total payable amount. We have also included a shipping calculator within our cart page so you are informed of any fees in prior.
If you have any queries or difficulties, we are always available via live chat or firstname.lastname@example.org.